Delivery

Delivery

UK Delivery
Delivery Type Price Timeframe
Standard delivery (All orders over £175)* Free 2-3 business days
Standard delivery* £4.95 2-3 business days
Royal Mail Next-day delivery** £6.95 Next business day
DPD Next-day delivery** £9.95 Next business day
Hawes & Curtis Click and Collect Free Next business day

*Standard delivery - Please allow 24-48 hours to dispatch the order then 2-3 working days for delivery timeframe

**Next-day delivery - Orders placed on a Friday after 2 pm will be delivered on Tuesday (the cut off time is 2 pm)

Please note to allow additional 4 working days for altered items. This service cannot be expedited.

Click and Collect

With Click & Collect your order can be delivered free of charge to any participating Hawes & Curtis store, so your order can be collected at your convenience. By selecting the ‘Click & Collect’ option at checkout, a list of available stores will be displayed once you enter your postcode. Once the order is dispatched, you will receive an email with all your order and collection information on too.

The store will hold your parcel for 14 days, after which they may attempt to contact you to arrange collection.

What to Bring - The customer who paid for the order must be the person to collect it.

  • Proof of purchase (e.g. confirmation email)
  • Photographic ID (passport or state-issued ID)

We offer a next-day collection for the following stores. Please take note of the collection days and cut-off times. Check the store's opening hours before placing an order.

Collection Days

Store Monday Tuesday Wednesday Thursday Friday
Jermyn St. Flagship
Oxford St.
Brent Cross
Cannon St
Milton Keynes
Westfield  
Stratford  
Canary Wharf  
Edinburgh  
Leeds  
Bishopsgate

*Please note, orders with tailored items in them may be dispatched up to 4 working days later.

Cut-off Times

Jermyn St., Oxford St., Brent Cross, Cannon St, and Milton Keynes
Order placed before 12:00 from Monday to Thursday will be available for collection the following day from 4:00 PM onwards at the Customer Collection Point.

Order placed after 12:00 PM on Thursday will be available for collection the following Monday from 4:00 PM onwards at the Customer Collection Point.

Westfield, Stratford, Canary Wharf, and Edinburgh*
Order placed before 12:00 from Monday to Wednesday will be available for collection the following day from 4:00 PM onwards at the Customer Collection Point.

Order placed after 12:00 PM on Thursday will be available for collection the following Monday from 4:00 PM onwards at the Customer Collection Point.

Leeds
Order placed before 12:00 from Tuesday to Thursday will be available for collection the following day from 4:00 PM onwards at the Customer Collection Point.

Order placed after 12:00 PM on Thursday until 12:00 PM on Saturday will be available for collection the following Tuesday from 4:00 PM onwards at the Customer Collection Point.

Changing the Collection Point
If you would like to change your collection store, please contact the customer service team at customerservice@hawesandcurtis.com. Please note this may cause delays in your order being dispatched

Hawes & Curtis reserves the right to postpone Click & Collect without notice. This can occur during exceptionally busy periods or external factors such as extreme weather. During this time, online orders will need to be shipped using our standard delivery option.

Croydon store does not offer Click & Collect.