Delivery

Please note that during sales periods (Summer sales, Black Friday, Cyber Monday, Christmas), orders are usually dispatched within 48 hours of being placed and can take an additional 5 working days to be delivered.

Standard U.S delivery- $19.95. Delivery is made within 3-6 working days of dispatch.

Your order will be dispatched using OCS and will be passed to USPS once it arrives in the USA. Tracking information for your order will be provided in your dispatch e-mail once it leaves our distribution centre.

Please note that during sales periods (Summer sales, Black Friday, Cyber Monday, Christmas), orders are usually dispatched within 48 hours of being placed.

Please place your orders via https://www.hawesandcurtis.com.au.

Standard Australian delivery- $29.95. Delivery is made within 10 working days of dispatch.
Your order will be dispatched using OCS or Royal Mail and will be passed to the local courier once it arrives in Australia. Tracking information for your order will be provided in your dispatch e-mail once it leaves our distribution centre.

Important Notice: Orders going to the EU countries will not incur any fees. Hawes and Curtis will pay for the VAT, duties, and taxes through our carrier.

For countries outside the EU. Please note that any import taxes or customs charges are put in place by the receiving country and are not included in your delivery cost. Please ensure you are familiar with any local fees before placing your order.

Orders placed for delivery into any European country may be subject to delays.
We will notify you of the dispatch via email and this email will also have your tracking information in too.
For any further queries about delivery please contact us at customerservice@hawesandcurtis.com


Hawes & Curtis are pleased to offer delivery to the below destinations:
Deliveries to Russia, Ukraine, Belarus, Kazakhstan, the Caribbean, Channel Islands, Cyprus, Malta, Serbia, China, and Hongkong are currently suspended.

Country	Delivery Timeframe	*Price
Aland Islands	10 - 14 working days	£24.95
Argentina	6 - 12 working days	£9.95
Austria	3 - 5 working days	£11.95
Bahrain	5 - 8 working days	£9.95
Belarus**	6 - 10 working days	£22.95
Belgium	4 - 7 working days	£7.95
Brazil	8 - 12 working days	£14.95
Brunei Darussalam	8 - 12 working days	£22.50
Bulgaria	4 - 8 working days	£15.00
Canada	4 - 7 working days	£11.95
Caribbean**	6 - 10 working days	£9.95
Channel Islands**	3 - 5 working days	£4.95
China**	6 - 10 working days	£14.95
Croatia	4 - 8 working days	£13.00
Cyprus**	3 - 6 working days	£8.95
Czech Republic	4 - 7 working days	£12.95
Denmark	3 - 5 working days	£13.95
Estonia	4 - 8 working days	£20.95
Finland	4 - 8 working days	£22.95
France	3 - 6 working days	£10.95
Germany	4 - 6 working days	£9.95
Ghana	7 - 10 working days	£10.95
Gibraltar	5 - 9 working days	£17.95
Greece	7 - 10 working days	£28.00
Guernsey**	3 - 5 working days	£4.95
Hong Kong**	6 - 10 working days	£12.95
Hungary	4 - 8 working days	£13.95
Iceland**	8 - 12 working days	£17.95
Indonesia	7 - 14 working days	£17.95
Ireland	6 - 8 working days	£7.95
Israel	6 - 10 working days	£12.95
Italy	4 - 7 working days	£15.00
Japan	6 - 10 working days	£13.95
Jersey**	3 - 5 working days	£8.95
Kazakhstan**	6 - 10 working days	£22.95
Kenya	6 - 12 working days	£8.95
Korea	6 - 10 working days	£12.95
Latvia	4 - 7 working days	£16.95
Lithuania	4 - 7 working days	£14.95
Luxembourg	4 - 7 working days	£13.95
Malaysia	6 - 12 working days	£14.95
Malta**	4 - 8 working days	£9.95
Mexico	10 - 15 working days	£17.95
Monaco	4 - 7 working days	£9.95
Netherlands	4 - 7 working days	£9.95
New Zealand	7 - 12 working days	£15.95
Nigeria	7 - 10 working days	£17.95
Norway	7 - 10 working days	£14.95
Pakistan	7 - 14 working days	£9.95
Poland	7 - 10 working days	£14.95
Portugal	6 - 10 working days	£20.95
Qatar	7 - 10 working days	£14.95
Romania	4 - 8 working days	£15.00
Russia**	7 - 10 working days	£12.95
Saudi Arabia	7 - 10 working days	£9.95
Serbia**	6 - 10 working days	£16.95
Singapore	5 - 10 working days	£12.95
Slovakia	4 - 7 working days	£12.95
Slovenia	5 - 8 working days	£12.95
South Africa	7 - 14 working days	£14.95
Spain	4 - 7 working days	£16.95
Sweden	4 - 8 working days	£15.95
Switzerland	5 - 7 working days	£11.95
Taiwan	6 - 10 working days	£17.95
Thailand	6 - 12 working days	£17.95
Trinidad and Tobago	6 - 12 working days	£17.95
Turkey	6 - 12 working days	£12.95
U.A.E	6 - 10 working days	£13.95
Ukraine**	9 - 14 working days	£49.95

*Shipping prices vary and are subject to the weight and total contents of the parcel. The above are starting prices. The total shipping costs will be calculated once your delivery address is entered at the checkout.
**Currently suspended

If your country is not listed above we are not currently offering delivery to this destination. Please keep an eye on the website as we are constantly expanding our international delivery services.

All orders are delivered via courier or your local postal service and can be tracked for delivery. Please refer to your dispatch e-mail for tracking.

Kindly note that we are currently unable to send face masks to the EU countries. If you have added this to your basket, this will not be sent

Other helpful links
VAT, Taxes, Duties & Customs

With Click & Collect your order can be delivered free of charge to any participating Hawes & Curtis store, so your order can be collected at your convenience. By selecting the ‘Click & Collect’ option at checkout, a list of available stores will be displayed once you enter your postcode. Once the order is dispatched, you will receive an email with all your order and collection information on too.

The store will hold your parcel for 14 days, after which they may attempt to contact you to arrange collection.

What to Bring - The customer who paid for the order must be the person to collect it.

• Proof of purchase (e.g. confirmation email)
• Payment card used for the order
• Photographic ID (passport or state-issued ID)
• For orders over £250, please bring a utility bill or a bank statement with your billing address

We offer a next-day collection for the following stores. Please take note of the collection days and cut-off times. Check the store's opening hours before placing an order.

Collection Days

*Please note, orders with tailored items in them may be dispatched up to 2 working days later.

Cut-off Times

Jermyn St., Oxford St., Brent Cross, Cannon St, and Milton Keynes
Order placed before 12:00 from Monday to Thursday will be available for collection the following day from 4:00 PM onwards at the Customer Collection Point.

Order placed after 12:00 PM on Thursday will be available for collection the following Monday from 4:00 PM onwards at the Customer Collection Point.

Westfield, Stratford, Canary Wharf, and Edinburgh*
Order placed before 12:00 from Monday to Wednesday will be available for collection the following day from 4:00 PM onwards at the Customer Collection Point.

Order placed after 12:00 PM on Thursday will be available for collection the following Monday from 4:00 PM onwards at the Customer Collection Point.

Leeds
Order placed before 12:00 from Tuesday to Thursday will be available for collection the following day from 4:00 PM onwards at the Customer Collection Point.

Order placed after 12:00 PM on Thursday until 12:00 PM on Saturday will be available for collection the following Tuesday from 4:00 PM onwards at the Customer Collection Point.

Changing the Collection Point
If you would like to change your collection store, please contact the customer service team asap at customerservice@hawesandcurtis.com. Please note this may cause delays in your order being dispatched

Hawes & Curtis reserves the right to postpone Click & Collect without notice. This can occur during exceptionally busy periods or external factors such as extreme weather. During this time, online orders will need to be shipped using our standard delivery option.

Croydon and 82 Jermyn St store do not offer Click & Collect.