Delivery
Delivery
| Delivery Type | Price | Timeframe |
|---|---|---|
| Standard delivery (All orders over £175)* | Free | 2-3 business days |
| Standard delivery* | £4.95 | 2-3 business days |
| Royal Mail Next-day delivery** | £6.95 | Next business day |
| DPD Next-day delivery** | £9.95 | Next business day |
| Hawes & Curtis Click and Collect | Free | Next business day |
*Standard delivery - Please allow 24-48 hours to dispatch the order then 2-3 working days for delivery timeframe.
**Click & Collect - Orders placed on a Friday after 12pm will be delivered on the following Monday and will be ready for collection from 4pm.
Please note to allow additional 4 working days for altered items. This service cannot be expedited.
With Click & Collect your order can be delivered free of charge to any participating Hawes & Curtis store, so your order can be collected at your convenience. By selecting the ‘Click & Collect’ option at checkout, a list of available stores will be displayed once you enter your postcode. Once the order is dispatched, you will receive an email with all your order and collection information on too.
The store will hold your parcel for 14 days, if your order isn't collected within this time the store will return for a refund.
What to Bring - The customer who paid for the order must be the person to collect it.
- Proof of purchase (e.g. confirmation email)
- Photographic ID (passport or state-issued ID)
We offer a next-day collection for the following stores. Please take note of the collection days and cut-off times. Check the store's opening hours before placing an order.
Collection Days
| Store | Monday | Tuesday | Wednesday | Thursday | Friday |
| Jermyn St. Flagship | √ | √ | √ | √ | √ |
| Oxford St. | √ | √ | √ | √ | √ |
| Cannon St | √ | √ | √ | √ | √ |
| Milton Keynes | √ | √ | √ | √ | √ |
| Westfield | √ | √ | √ | √ | √ |
| Stratford | √ | √ | √ | √ | √ |
| Canary Wharf | √ | √ | √ | √ | √ |
| Edinburgh | √ | √ | √ | √ | √ |
| Leeds | √ | √ | √ | √ | |
| Cardiff | √ | √ | √ | √ | √ |
| Bishopsgate | √ | √ | √ | √ | √ |
*Please note, orders with tailored items in them may be dispatched up to 4 working days later.
Cut-off Times
Orders placed before 12:00 from Monday to Thursday will be available for collection the following day from 4:00 PM onwards at the Customer Collection Point.
Orders placed after 12:00 PM on Thursday will be available for collection the following Monday from 4:00 PM onwards at the Customer Collection Point.
Changing the Collection Point
If you would like to change your collection store, please contact the customer service team at customerservice@hawesandcurtis.com. Please note this may cause delays in your order being dispatched
Hawes & Curtis reserves the right to postpone Click & Collect without notice. This can occur during exceptionally busy periods or external factors such as extreme weather. During this time, online orders will need to be shipped using our standard delivery option.
Croydon store does not offer Click & Collect.