We have a number of relevant FAQs for our most popular questions, updated regularly. Please click below to view these:
If you are unable to find an answer to your question, please click ‘contact us’ to email our Customer Service Team or email us at firstname.lastname@example.org
Whilst we endeavour to reply to all customers within 12 hours, this may extend during sale periods, weekends, and bank holidays. We thank you for your patience.
UK & Rest of the World Customers
Contact Number: +44 (0) 207 298 2242
Monday to Thursday : 9:30 – 17:30
Friday : 9:30 – 17:15
Contact Number: +1 (888) 485-3255
Monday to Thursday : 13:00 – 17:30
Friday : 13:00 – 17:15
**All times in BST
For US Customers, phone lines will be open during these local times.
- EDT: 8:00AM – 12:30PM
- CDT: 7:00AM – 11:30PM
- MDT: 6:00AM – 10:30AM
- PDT: 5:00AM – 9:30AM
If you require help related to a store purchase or experience please contact the store directly.