We have a number of relevant FAQ's for our most popular questions, updated regularly. Please click below to view these:
If you are unable to find an answer to your question, please click below to contact our Customer Service Team:
Alternatively you can call us on +44 (0) 207 298 2242
The Customer Service team are available from Monday to Friday, 9:30am to 5:30pm GMT. Whilst we endeavour to reply to all customers within 12 hours, this may extend during sale periods, weekends and bank holidays. We thank you for your patience. If you require an immediate response, please call us or contact us via Live Chat via the home page.
Our Customer Support team is currently dedicated to online queries. If you require help related to a store purchase or experience please contact the store directly.