Whilst Hawes & Curtis are unable to provide free returns for our EU customers, any exchange requests will ship with no extra delivery fee. Delivery fees may occur should multiple returns be made against one order.
1) Download the returns form at the bottom of this page. Complete the form, indicating whether you would like an exchange or a refund.
2) Package your item(s) securely and return any unwanted items, within the Return Policy, with the attached "UK & International Returns Form".
Return Address:
Hawes & Curtis c/o Customer Service
Schaafenstr. 25
50676 Cologne
Germany
3) Obtain proof of postage from the carrier and retain it until we confirm receipt of your return. Please note returns may take 20 working days to be completed. Hawes & Curtis can not be liable for items lost within the postage network before reaching us.