I can’t collect my parcel within the given time frame. Can you keep it in store for an extended period of time? Customer Services Updated February 18, 2020 17:18 Follow No problem at all! Please contact the store directly who will be happy to help with your request. Alternatively, please email us at firstname.lastname@example.org and we will make the arrangement for you. Contact Stores Related articles Can I return my order to any Hawes & Curtis store? I did not receive any confirmation email. Did my order go through? Do you offer alteration on shirts and suits? Can I change the address on my order? My return tracking shows you received the item (s) that I sent. When can I expect my refund or exchange?