I can’t collect my parcel within the given time frame. Can you keep it in store for an extended period of time? Customer Services Updated November 24, 2019 02:00 Follow Please contact the store directly to make this request. Contact Stores Related articles Can I return my order to any Hawes & Curtis store? I did not receive any confirmation email. Did my order go through? Can I change the address on my order? Where is my order? How can I pay for my order? Can I use a gift card?