Can I change the address on my order? Customer Services Updated November 24, 2019 01:59 Please contact Customer Service as soon as possible. Once your order is shipped we can no longer amend your address. Related articles Customer Services Can I change the size or cancel 1 item from my order? Where is my order? I can’t collect my parcel within the given time frame. Can you keep it in store for an extended period of time? Can I cancel my order?