Where is my order? Customer Services Updated November 24, 2019 01:58 Follow Please check the tracking information provided to you on the dispatch confirmation email. If you have not received this, please contact Customer Service at firstname.lastname@example.org Related articles Can I cancel my order? Customer Services How long will it take to receive my order? The item that I like is out of stock. When will it be available again? I can’t collect my parcel within the given time frame. Can you keep it in store for an extended period of time?