If you encounter any error while trying to make a payment, please ensure to check and do the following.
- You have entered the correct card information
- You have sufficient funds and have not exceeded your spending limit
- Relaunched your browser and clear your cookies
- Check with your bank to ensure no funds were taken
- Place an order using a different payment method*
If all of the above fails, please send us a screenshot of the error and we will investigate further.
*Hawes & Curtis accept payment made by Visa, MasterCard, American Express, Maestro, Switch and Solo cards. Customers may also pay with PayPal.