Free suit when you buy 4 (Online Purchases): Choose a free suit when you buy 4 suits or more. The lowest priced suit is free. If you return one of the suits, the price of the gifted suit will be deducted from your refund. We reserve the right to amend the offer at any time and it cannot be used in conjunction with any other promotions, offers or discounts. Not applicable for morning suits, any clearance, or sale purchases. This offer is available both in-store and online. Valid until 31st December 2023.
UK, US, and AUS Customers: Please note that you can only exchange for the same item(s) in a different size. If your exchange size is not available, we will refund your item(s). If you would like a different item as an exchange, please place a new order.
All products must be returned within 28 days of receiving your order in their original condition, with all protective materials in place and the Hawes & Curtis tags attached to them. We reserve the right not to accept any return if the product shows signs of wear or has been used or altered from its original condition in any way.
For example, we will not accept the following circumstances:
· The item(s) have been used, worn, damaged or washed.
· The item(s) have been altered from their original condition.
· The item(s) have been returned after the 28 day window.
· The Hawes and Curtis tags are not attached to the item(s) or haven’t been returned. Please note that the Hawes and Curtis tags constitute as an integral part of each product.
· Protective materials have not been returned e.g. shirt packaging such as clips and shirt board.
When trying on shoes, stand on a carpeted surface to protect the soles. Please return all items including the dust bag and shoebox. The shoebox forms part of the product and should remain intact by placing in outer packaging when sending back to us, otherwise it will not be accepted.
We have made every effort to display the colours of our products that appear on Hawes & Curtis as accurately as possible. However, as computer monitors, tablets and mobile devices vary, we cannot guarantee that your monitor's display of a colour will be completely accurate.
Non Refundable items
Due to hygiene reasons, we do not provide refunds for certain products such as hats, facemasks, underwear and socks.
Please note that you can only exchange for the same item(s) in a different size. If your exchange size is not available, we will refund your item(s). If you would like a different item as an exchange, please place a new order.
If there are any issues with your recent order, such as missing or wrong items, please notify our Customer Service team within 5 working days of delivery.