Orders can be placed via the website. We are currently unable to take orders via email or phone.
Confirmation
If your order and payment has been successful, you will receive an email confirmation. If you do not receive an email within a few minutes of placing your order, please try the following solutions:
- Confirm your details are correct e.g. card type, billing address, shipping information
- Check your spam/junk folder for the confirmation e-mail
- Contact your card provider and verify that no hold has been placed on the account
- If you have been selected for a random security check, follow the instructions provided in the email
- Delete your browsing cookies and close your browser, and start again
- Try using a computer if you were using a phone or tablet/mobile device previously
If you are still having trouble please contact Customer Services. Issues are usually intermittent and resolve themselves promptly.
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