UK deliveries from the UK website may be returned at no cost to the customer.
To returns items from your order for free, we invite you to click here to generate one with Collect Plus or here to generate one with Royal Mail.
Please also enclose the 'UK & International Returns Form', downloadable from the bottom of this page.
Please obtain proof of postage from the carrier and retain it until the return is complete. Hawes & Curtis can not take liability for returns lost within the postal network that do not have proof of postage.
UK customers may also choose to return online purchases to a Hawes & Curtis store for exchange or refund. Refunds are processed once the item has been returned to the warehouse by the store, this can take 5-7 days. Please obtain proof of the return from the store and retain it until the refund is complete.